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Returns


The Present Club’s Policy

You have 14 days to receive a refund. Please contact us at info@thepresentclub.co.uk or at 0844 8794350. The item must be unopened and be in the original condition. Items must be returned at your own expense.
 If you have received the item as a Gift you have 14 days to exchange or receive Store Credit. The Store Credit will be valid for one year and it will be added to your account. The credit shows to the right of your profile photo on your Wish List and underneath the basket area when logged in. The Credit will only appear once the returned item has been received in the original condition. All items are returned at your own expense.


The Entertainer’s Policy


There is 21 days from receipt of the product to return the item for a refund. Please contact them on +44 (0) 844 800 5100.
All items need to be returned in the original packaging and in a re-saleable condition (with any seals or wrapping unbroken) to:
 
The Entertainer
Boughton Business Park
Bell Lane
Little Chalfont
Amersham
Buckinghamshire
HP6 6GL
 
All items are returned at your own expense, unless an item is faulty.
Refunds for products of £33.94 or more are made in full, however products costing less than this will be subject to a full refund minus a £3.95 original delivery fee.
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Faulty Goods

We are sorry if you receive any faulty goods.  Please contact us immediately at info@thepresentclub.co.uk or if the product is ‘Sold and Dispatched by The Entertainer’ please contact them  on +44 (0) 844 800 5100



 

 

 

 

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