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Red Letter Day Terms and Conditions

Description

The information provided by Red Letter Days about each experience, gift and lifestyle option is correct at the time of print. However, their content or format may change slightly during the year. Current details are available on our website or by calling our Customer Experience Centre and are included as part of your booking confirmation. Your participation is conditional on your acceptance of the description detailed in your booking confirmation. Please check these details carefully upon receipt. Experiences are for one participant unless otherwise stated in the title or the experience details.

 Images

The images used to illustrate tangible gifts, lifestyle options and experiences, particularly those that take place at more than one location, are used as an indication only. The vehicles, craft, machines, animals and settings at each venue do vary.

 Venues

The Red Letter Days network of suppliers includes many of the UK’s best experience venues. We are always adding to the locations we offer, but occasionally we may need to withdraw venues featured here for reasons beyond our control. If your preferred location is withdrawn, you will be offered alternative venues wherever possible, but please note this is likely to be at a different location or with a different supplier. Where locations are stated as ‘UK wide’, locations may be limited in some areas. Each venue has its own terms and conditions (available upon request) and your participation is conditional on your acceptance of these.

 Session Lengths

Session lengths are approximate, vary from venue to venue and are given simply as an indication of the time you will spend at the venue. Unless stated otherwise, you will usually be taking turns with other people and there may be waiting time involved. We give itineraries as a guide only and the running order of an event may change.

The Weather

Some Red Letter Days experiences are dependent on the weather and we will advise you if you need to call to check the weather before setting out. If your experience is cancelled due to the weather you will be able to re-book, but your re-booked experience remains subject to weather conditions.

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